Education Manager supports Sylvan Heights Bird Park Education Department through all aspects of education programming for visitors, K-8 school outreach programs, classroom learning opportunities, mission-related events, on-site summer camps, docent/visitor programming and other on-site interpretive education programs. This position is also responsible for managing the education natural science collections (i.e., taxidermy, artifacts, etc.).



Essential Duties and Responsibilities:
• Researches, designs, develops, coordinates, implements, and evaluates all Sylvan Heights educational programs.
• Manages all aspects of education programming for visitors, from inception through completion.
• Develops high-quality programs that further Sylvan Heights mission and vision to be a leading wildlife education resource.
• Manages all aspects of administrative aspects of Sylvan Heights Education Department, including program budgeting and monitoring, program development, scheduling, and staff supervision.
• Recommends changes or upgrades to visitor education programs, materials, operations and facility design to maximize educational utilization and visitor experiences.
• Supports Volunteer Engagement Coordinator to provide day-to-day scheduling, training and program resources for docents.
• Manages all aspects of the Education Department’s living and non-living resources, budgeting, collection planning and care, staff and volunteer supervision.
• Provides excellent customer service to program participants and guests.
• Recruits, trains, mentors, and evaluates all full- and part-, seasonal Education staff and short-term contractors.
• Works closely with the Marketing and Media Relations Department to develop promotional strategies and collateral materials for programs.
• Works with other departments on their staff’s interpretive education programming including planning, training, and evaluating.
• Collaborates with other departments to create educational event programming.
• Assists with the development of the Education Department budget. Monitors metrics to ensure that education programs and events meet budget expectations.
• Adjusts work schedules as needed to accommodate programming times that are outside typical assigned work schedule.
• Stays current with information, trends, research and skills pertaining to education, the environment, NC wildlife, and any other field pertinent to this position.
• Develops and maintains professional relationships with outside partners, including nonprofits, municipal offices, government agencies, funding organizations, etc.
• Directly supervises employee and multiple project-specific education contractors. Reports to the Executive Director.
• Other duties that advance Sylvan Heights Education Department functions, as needed.

Skills and Qualifications:
• Bachelor’s degree from accredited college or university in environmental education, ecology, environmental science, conservation biology, or related field required
• Three to five years related experience and/or training
• Two years’ supervisory experience preferred, a valid driver’s license, and able to lift 30 pounds
• Experience in interpretive education, including curriculum development and implementation
• Familiarity with a variety of teaching methods and knowledge of age-appropriate cognitive and physical abilities
• Proficient in using computers and Microsoft software (Word, Excel, PowerPoint, Virtual Platforms).
• Experience working with small invertebrates, amphibians, reptiles, birds, and mammals in public and non-public situations
• Research skills are required
• Ability to work a flexible schedule including evenings, weekends and holidays
• Working knowledge of the natural world
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to work with both adult and teen volunteers
• Proficient in public speaking and creative thinking
• Capable of self-motivating and working without direct supervision



For more information and to apply, please contact  Brent Lubbock at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 252-826-3186 ext. 223.